Experience

Experienced technical hand with X-Ray & Ultra-sound, LCS Modality being the specialized fieldwork for 20 years’ experience as service dealer of WGE Healthcare and provided excellent service to customers and have contributed in increasing Wipro-GE Healthcare business many fold in territory of Punjab, Haryana,Himchal,and Jammu. We have received many achievement awards during these 20 years of working which proves our credibility in the market.

1. Year 2000 Service sales Performance
2. Year 2003 GEMS service channel Leadership Awards
3. Year 2011 External focus with strong service operation
4. Year 2015 Award for contribution in 20 Million club WGE5.

Year 2016 Best operation and other awards too for 10 Years, 15 Years and 20 Years of association. Officially trained on X-ray, Mammography, Ultra-sound. Have vast experience in troubleshooting and servicing of GE X-ray, LCS and ultra-sound. Sound Relations with X- ray,LCS and ultra-sound customers in Chandigarh, Punjab and Haryana region.Created Customer Satisfaction by timely resolution of issues escalated by our team throughconstantly interacting with clients and field presence. Maintained Quality documents like fortnightly reports, TIL etc for smooth functioning of service operations on technical front. Created Luminaries in Chandigarh region and satisfied 95% of client every year and gained business year after year. Dr Gill Adesh Medical college Bathinda, Dr Neelam Arora Ludhiana, Dr K C Aggarwal Kurakshetra, Dr Rajeev Gupta Ambala Cantt, Dr Kamal Sharma, Dr Iqbal Karnal, Mullana Medical College Ambala are major customers was instrumental in maintaining AMC/CMC of customers for generating parts business. Shown leadership qualities as an technical expert and trained a team of FE's, application specialists and sales personals in the field for Imaging equipments who in turn generated relations with an IB of more than 500.Created customer satisfaction by adhering to service processes and improved functions like ETTR, PM schedule adherence, Fortnightly Reports, Install cycle time and Tube life improvement there by supported branch on enhancing productivity, quality and profitability.